Welcome to Hot Mess Ink Press - a handmade boutique you are sure to love!

Effective Date: 09/18/2024

Welcome to Hot Mess Ink Press! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. Business Information

Hot Mess Ink Press is based in the USA, and offers mostly handmade items, including, but not limited to: cups, tumblers, apparel, hats, accessories, and more. We specialize in sublimation, dtf, embroidery, and more.

2. Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

3. Payment Methods

We accept various payment methods, including credit cards, PayPal, Shop Pay, and other standard online payment options.

4. Shipping Policy

Shipping Options: Shipping options are available at checkout. We primarily use USPS Ground for domestic shipping.

Processing Time: Our current turnaround time is 7-15 business days unless otherwise stated in individual product descriptions.

Responsibility: Once your package leaves our facility, we are not responsible for any issues that may occur during transit.

5. Returns and Refunds

Due to the nature of our made-to-order and custom items, we do not offer returns, refunds, or exchanges. However, if there is an error on our part, please contact us, and we will make it right.

6. Customization

For custom orders, please ensure that all specifications are clearly communicated at the time of ordering. If customization is not clear, we will contact you using the email you used at checkout to confirm details before proceeding with your order. If we do not hear back from you within 3 business days your order will be cancelled.

7. User Conduct

Users are expected to engage with honesty and kindness.

8. Intellectual Property

All custom designs, images, and photos on our website, including mockups and size charts, are the intellectual property of Hot Mess Ink Press. Unauthorized use of these materials is strictly prohibited.

9. Limitation of Liability

Hot Mess Ink Press will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the maximum extent permitted by law.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Washington.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of the site after changes are made constitutes your acceptance of the new terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at info@hotmessinkpress.com.